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40 help articles and 5 FAQs available.
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Getting Started
Start here for a clear overview of AusLanka, available services and the basics of using the platform.
Account & Login
Create and access your AusLanka account, verify your email, and recover access when you forget your password.
Business setup
Create, publish, and manage an AusLanka business profile.
Claim a business
Claim an existing listing and complete business verification.
Reviews
Understand customer reviews and business-owner review tools.
Business Directory
Find businesses, understand public profiles, use contact options, save listings, and leave reviews.
Popular guides
Helpful guides people often need first.
Getting Started2 min read
What is AusLanka and which services are currently available?
Learn what you can use on AusLanka today, what is still coming soon, and when you need an account.
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Account & Login3 min read
Create an AusLanka account
Create an account with Google or with your email address and a password.
Read article
Account & Login3 min read
Sign in and sign out on AusLanka web services
Access your AusLanka account on the web and safely end your session when you finish.
Read article
All help articles
Simple guides for account, business, and review questions.
Getting Started30 July 20262 min read
What is AusLanka and which services are currently available?
Learn what you can use on AusLanka today, what is still coming soon, and when you need an account.
Account & Login30 July 20263 min read
Create an AusLanka account
Create an account with Google or with your email address and a password.
Account & Login30 July 20263 min read
Sign in and sign out on AusLanka web services
Access your AusLanka account on the web and safely end your session when you finish.
Menu, products & services31 July 20261 min read
Add and manage business events
Add workshops, in-store events, or business activities with dates, locations, images, and registration links.
Business setup30 July 20262 min read
Add and update business opening hours
Set each day as open or closed, enter the correct times, use presets, and keep the weekly schedule current.
Business setup30 July 20262 min read
Add business contact details and social links
Add accurate phone numbers, email addresses, a website, WhatsApp contact, and full social-profile links.
Business setup30 July 20262 min read
Add your business location or online-only status
Choose a complete map location for a physical business or mark the profile as online-only without exposing a private address.
Business setup31 July 20261 min read
Check your business application status
Understand the business status page and what pending, approved, rejected, or missing application states mean.
Business setup30 July 20262 min read
Choose your business category and services
Select the category that best represents your business and add up to 10 accurate services or specialties.
Business setup30 July 20262 min read
Complete your business profile and understand its status
Finish the required profile sections, understand incomplete and published states, and control whether customers can see your business.
Business setup30 July 20262 min read
Configure contact buttons on your business profile
Choose up to two useful customer actions, set the correct destination, and decide which button appears first.
Business Directory30 July 20262 min read
Contact a business from its AusLanka profile
Use the contact button or contact-information link provided by a business and check the destination before continuing.
Business setup30 July 20262 min read
Create and finish a business profile
Enter your business, legal and owner details, create the profile, then finish its public setup from the business dashboard.
Business settings31 July 20261 min read
Delete a business profile
Understand the permanent deletion process before removing a business profile and its connected business data.
Business setup31 July 20261 min read
Edit your main business profile details
Update your business identity, description, contact details, category, images, hours, social links, and contact buttons.
Business Directory30 July 20261 min read
Find businesses in the AusLanka Business Directory
Browse public Sri Lankan business listings by opening the directory, using popular searches, or selecting a business card.
Business dashboard31 July 20261 min read
Manage multiple business profiles
View your business profiles, switch between them, create another profile when allowed, and understand the profile limit.
Business settings31 July 20261 min read
Manage profile visibility and maintenance mode
Control whether your business profile is public, hide selected details, or temporarily show a maintenance message.
Business dashboard31 July 20261 min read
Preview and share your business profile
Check the customer-facing profile, copy the profile link, and review contact buttons before sharing.
Business Directory30 July 20261 min read
Save and remove a business profile
Add a business to your favourites, open your Saved Businesses page, or remove a listing you no longer need.
Business Directory30 July 20261 min read
Search and filter Business Directory results
Search by business or service, then narrow the directory with category and location controls.
Account & Login30 July 20262 min read
Sign in to AusLanka with Google
Use the Google option on the AusLanka sign-in page and choose the account connected to your AusLanka access.
Account & Login30 July 20262 min read
Troubleshoot sign-in, session and return-page problems
Work through safe checks when sign-in fails, your session does not continue, or AusLanka does not return you to the service you opened.
Business Directory30 July 20262 min read
Understand an AusLanka business profile
Learn what the name, category, hours, reviews, contact details and optional profile sections mean.
Business dashboard31 July 20261 min read
Understand business analytics
Read profile views, visitors, CTA clicks, content engagement, top content, traffic sources, and last-30-days trends.
Reviews30 July 20262 min read
Understand ratings and reviews in the business dashboard
Use the Reviews page to monitor overall rating, review count, customer feedback and rating filters for a business profile.
Business setup30 July 20262 min read
Upload a logo and business gallery images
Add a clear square logo, upload three to five gallery images, choose the cover image, and keep files suitable for the web.
Reviews30 July 20262 min read
Write, edit or delete a business review
Rate a business from one to five stars, add optional written feedback, and manage your own review.
Menu, products & services31 July 20261 min read
Add and manage menu items
Create menu items with names, prices, categories, availability, and optional images for food and beverage businesses.
Menu, products & services31 July 20261 min read
Add and manage products
Show physical products with prices, categories, stock details, SKU codes, and up to five images.
Menu, products & services31 July 20261 min read
Add and manage services
List service offerings with prices, duration, category, description, and an optional service image.
Business dashboard31 July 20261 min read
Choose optional dashboard tabs
Select up to two extra dashboard tabs during profile creation so the business can showcase the right type of content.
Claim a business31 July 20262 min read
Claim an existing business listing
Request ownership of a business listing that already exists on AusLanka and understand the checks before the current owner is contacted.
Deals & posts31 July 20261 min read
Create and manage business deals
Add limited-time offers with clear dates, discounts, images, and terms from the business dashboard.
Deals & posts31 July 20261 min read
Publish and schedule business posts
Create updates for your profile, save drafts, publish immediately, or schedule posts within the allowed window.
Claim a business31 July 20261 min read
Respond to a business ownership claim
Understand what happens when someone asks to take ownership of a listing you currently manage.
Business dashboard31 July 20261 min read
Use the business dashboard overview
Start from the overview page to check profile readiness, recent performance, deals, posts, and shortcuts to key business tools.
Business setup31 July 20261 min read
Write and improve your business description
Create a clear business description and use the built-in improvement tool carefully before saving it to your profile.
Account & Login30 July 20262 min read
Reset a forgotten password
Request a password-reset email, choose a new password and return to AusLanka sign-in.
Account & Login30 July 20262 min read
Verify your email address
Complete email verification after creating an AusLanka account with email and password.
Frequently asked questions
Quick clarifications before you contact support.