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Showing 23 results from 45 help resources.
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Account & Login30 July 20263 min read
Create an AusLanka account
Create an account with Google or with your email address and a password.
Account & Login30 July 20262 min read
Verify your email address
Complete email verification after creating an AusLanka account with email and password.
Account & Login30 July 20263 min read
Sign in and sign out on AusLanka web services
Access your AusLanka account on the web and safely end your session when you finish.
Account & Login30 July 20262 min read
Sign in to AusLanka with Google
Use the Google option on the AusLanka sign-in page and choose the account connected to your AusLanka access.
Account & Login30 July 20262 min read
Reset a forgotten password
Request a password-reset email, choose a new password and return to AusLanka sign-in.
Account & Login30 July 20262 min read
Troubleshoot sign-in, session and return-page problems
Work through safe checks when sign-in fails, your session does not continue, or AusLanka does not return you to the service you opened.
Business Directory30 July 20261 min read
Save and remove a business profile
Add a business to your favourites, open your Saved Businesses page, or remove a listing you no longer need.
FAQ
Do I need an account to browse businesses?
Account & login
No. You can browse public business profiles without signing in. An account is only required when you want to save items or manage a business profile.
FAQ
Can I claim an existing business listing?
Claim a business
Yes. You need a verified account email, the correct ABN, and access to a business email that matches the listing or business website.
Getting Started30 July 20262 min read
What is AusLanka and which services are currently available?
Learn what you can use on AusLanka today, what is still coming soon, and when you need an account.
Deals & posts31 July 20261 min read
Create and manage business deals
Add limited-time offers with clear dates, discounts, images, and terms from the business dashboard.
Reviews30 July 20262 min read
Understand ratings and reviews in the business dashboard
Use the Reviews page to monitor overall rating, review count, customer feedback and rating filters for a business profile.
Business setup31 July 20261 min read
Check your business application status
Understand the business status page and what pending, approved, rejected, or missing application states mean.
Business dashboard31 July 20261 min read
Manage multiple business profiles
View your business profiles, switch between them, create another profile when allowed, and understand the profile limit.
Claim a business31 July 20261 min read
Respond to a business ownership claim
Understand what happens when someone asks to take ownership of a listing you currently manage.
Business Directory30 July 20262 min read
Contact a business from its AusLanka profile
Use the contact button or contact-information link provided by a business and check the destination before continuing.
Reviews30 July 20262 min read
Write, edit or delete a business review
Rate a business from one to five stars, add optional written feedback, and manage your own review.
Claim a business31 July 20262 min read
Claim an existing business listing
Request ownership of a business listing that already exists on AusLanka and understand the checks before the current owner is contacted.
Business setup30 July 20262 min read
Add business contact details and social links
Add accurate phone numbers, email addresses, a website, WhatsApp contact, and full social-profile links.
Business setup30 July 20262 min read
Create and finish a business profile
Enter your business, legal and owner details, create the profile, then finish its public setup from the business dashboard.
Business dashboard31 July 20261 min read
Understand business analytics
Read profile views, visitors, CTA clicks, content engagement, top content, traffic sources, and last-30-days trends.
Business dashboard31 July 20261 min read
Use the business dashboard overview
Start from the overview page to check profile readiness, recent performance, deals, posts, and shortcuts to key business tools.
Business Directory30 July 20262 min read
Understand an AusLanka business profile
Learn what the name, category, hours, reviews, contact details and optional profile sections mean.