Managing reviews in the dashboard
The reviews page helps business owners read feedback and spot patterns.
There is no reply button for business owners yet, so the main goal is to read reviews clearly and use that feedback to improve the business.
What business owners can do
You can:
- read all reviews for your business
- filter reviews by star rating
- sort reviews by newest, oldest, highest rating, or lowest rating
- move through longer review lists page by page
- keep an eye on your average rating and total number of reviews
What business owners cannot do yet
At the moment, business owners cannot:
- reply publicly to reviews
- change a customer's review
- delete a customer's review from the owner dashboard
What customers can do
Customers can:
- leave one review for each business
- give a star rating on its own
- add review text if they want to explain more
- edit their own review later
- delete their own review later
Review rules to remember
- a star rating is required
- review text is optional
- if review text is added, it must be at least 10 characters long
A simple way to use the reviews page
- 1Look at your average rating first.
- 2Read your newest reviews.
- 3Filter low ratings to spot repeat problems.
- 4Update your service, offers, or profile details based on what customers keep mentioning.
Need the customer steps?
Open Write, edit, and delete reviews for the customer-side guide.